Helping People Resolve Conflict with Clarity and Respect

I help individuals and organizations navigate conflict through mediation, and my individualized coaching, training, and consulting services. Whether you’re facing a family or workplace dispute, navigating a divorce, or trying to improve communication in your team or neighborhood, my goal is to create clarity, restore respect, and help you move forward with confidence.

Mediation offers a calm and structured way to resolve disputes while keeping control in your hands—not the court’s or anyone else’s. As a neutral and experienced mediator, I create a safe space where each person can share their perspective, be heard, and work toward practical, fair, and lasting solutions.

In addition to mediation, I offer one-on-one coaching, group trainings, and consulting services designed to strengthen workplace culture and communication. Topics include:

• Navigating difficult conversations

• Managing change

• Rebuilding trust after conflict

• Improving workplace team dynamics

• Improving communication and reducing conflict during separation

• Creating child-centered parenting plans

• Managing emotional triggers and building resilience

• Establishing healthy boundaries in co-parenting relationships

• Preparing for difficult family conversations

These proactive approaches help prevent conflict before it escalates—promoting a more respectful, productive, and engaged workplace.

My process emphasizes respect, collaboration, and empowerment—so you can move forward with peace of mind and stronger relationships. As a local and experienced mediator, I take pride in the capability to mediate either virtually or in-person for clients in Albany, Troy, Latham, NY, and the surrounding areas.

For more information or to schedule a free, confidential consultation, please feel free to email caroline@cmelmediation.com or submit a contact form today.